Funcionalidades Vídeo Identificaciones

You can access Video Identifications from the side menu by clicking on Video Identifications.

On this screen, you will see a list of video identifications carried out through the NeoCheck platform. These records can be filtered using the inputs at the top of the screen.

Depending on the user's role, certain actions can be performed:

The following icons indicate the type of video identification:

IconMeaning
Attended Video Identification
Unattended Video Identification
Table III

The following icons indicate the result of each video identification:

IconMeaning
Accepted
Accepted. Manual image upload
Rejected
Not established
Table IV

The following icons indicate the status of each video identification:

IconMeaning
Created
User waiting
Started
Under review
Abandonment during waiting
Abandonment after start
Completed
Table V

Video Identification Results

When a video identification is completed (see Table V), you can check the information obtained from it by clicking the View button of the corresponding record. This will take you to the following screen.

Images

In this section, you can check the images obtained during the video identification process.

Video Identification Information

This section displays various data about the video identification, such as the name of the user who performed it, the type of video identification chosen, the start and end dates of the video, its duration, and more.

Address Verification

If address verification is configured, this section will show the extracted data.

Video Identification Checks

This section provides information on the results of certain checks carried out during the video identification process.

Reviewer Comments

As seen in previous sections, this section contains the comments written by the reviewer after the review of the video identification.

The Verification Document button redirects to the same screen described in the Verification Results section.

Video Identification Review

Video identifications with the status Under Review or Started (see Table V) can be reviewed on the following screen by clicking the Review and In Process buttons respectively.

Video Identification Checks

On this screen, the checks section is editable by the reviewer.

Reviewer Comments and Actions

The reviewer can write any comments they deem appropriate to finalize the review. Using the Reject or Accept buttons, the reviewer can complete this process with one result or another.